Here are five things you should know about Goodwill North Central Texas

1.  Our Stores and Business Services Support our Mission Services.

Many people think our stores are just places that sell used items to people with low incomes. While we are happy we can provide affordable goods, our stores do so much more! Money raised in our stores supports the many programs and services we provide in our community. Goodwill North Central Texas operates 25 regular thrift stores, the GW Boutique in Keller, the Campus Outlet store,, and Fort Worth e-books on Amazon, all which benefit our mission services. Revenue from Goodwill stores benefits the mission of Goodwill – to empower people with disabilities, disadvantages and other barriers to employment so they may achieve maximum independence. Goodwill North Central Texas initiatives focus on the homeless, at-risk youth, veterans, the disadvantaged and the disabled.

2.  This Year, We Helped Someone You Know.

For 119 years, Goodwill has worked in communities to help people with disabilities, disadvantages and anyone facing challenges to finding employment — including youth, seniors, veterans and military families, immigrants, and people with other specialized needs — gain skills and credentials, find employment, obtain job training, gain economic self-sufficiency, and receive necessary support services, such as financial education and transportation. From our career fairs, to resume writing, to interviewing skills, Goodwill North Central Texas helps your friends and neighbors get back to work. In 2018 alone, Goodwill North Central Texas placed 274 people into employment through Goodwill Staffing Services, provided vocational skills training to 127 people through Goodwill’s North Texas Institute for Career Development, provided 111 people with vocational assessment and 8 people participated in Goodwill’s Work Adjustment Training program (paid work experience). We operate six Job Resource Centers in the greater Fort Worth area including locations in Fort Worth, Arlington, Hurst, Denton and Weatherford. Monies earned in our Goodwill North Central Texas stores help support these efforts. All of that money stays right here in the greater Fort Worth community. Hear some of our success stories at

3. 90 Cents of Every Dollar We Earn Goes Directly to Our Programs.

Many charities spend a high percentage of their income on overhead and fundraising. We don’t. When you shop at our stores or donate to Goodwill North Central Texas, 90% of that money goes back into our mission services. Sure, overhead expense isn’t the only way to judge a responsible charity, but it is important. And so is this: Nationwide, Goodwill is rated an “A” grade by Charity Watch, and was named 11th on the list of the country’s “20 Most Inspiring Companies” by Forbes Magazine — Goodwill was the ONLY nonprofit on the Forbes list from 2011 to 2014.  Goodwill North Central Texas’s records are audited annually by an independent organization. We are fully accreditated through CARF, the Commission on Accreditation of Rehabilitation Facilities. That is the highest accreditation any human services non-profit organization can receive. We have received the Platinum Seal of Transparency from GuideStar, an independent watchdog organization reporting on charitable organizations and their transparency of fundraising and use of donated funds. The Better Business Bureau says that a good charity channels at least 60 percent into mission-based services. With more than 90 percent of revenues going into programs, Goodwill North Central Texas far exceeds that minimum.

4.  This is David.  He’s our CEO.

GE8_1114Like other non-profits, Goodwill North Central Texas is managed by respected business leaders and a volunteer board of directors which provides guidance. Goodwill North Central Texas isn’t “owned” by anyone. Our CEO, David Cox, has been with our organization for more than 19 years, serving as President and CEO since 2013. Is he making millions of dollars a year? No! He is however fairly compensated for someone with a great deal of experience and the responsibility of managing a $43-million operation with almost 1,000 employees, and ensuring Goodwill North Central Texas fulfills its mission to serve thousands of job seekers each year. Goodwill North Central Texas’s Board of Directors sets the salary and compensation for our CEO. The Board of Directors reviews the CEO’s compensation within the context of the organization’s revenues, service to people and overall impact on the community. An executive who helps to raise more money and thereby helps to provide more job training in the community is likely to be rewarded by the Board for his efforts. Running our local Goodwill is like running a multi-million dollar business. Our business is a social services enterprise that includes stores, donations management, job training, commercial services, and a host of career and community-based services. To raise the revenue needed to help people find and keep good jobs, the organization must be able to attract and keep a top business leader.

5. All of our Employees Earn More than the Minimum Wage.

All of the almost 1,000 employees of Goodwill North Central Texas earn a minimum starting salary of at least $7.25 an hour with most earning $12.25 per hour or more. That averages higher than the federal minimum wage of $7.25 an hour. Participants enrolled in our job training programs may get job experience training at community employers, no matter their barrier to employment, as a step in their individual development plans. In 2016, 113 North Texas Institute for Career Development graduates in professional truck driver and forklift training were employed at a rate of 76.67 percent.

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